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No one size fits all

Our solutions are an amalgamation of the effort between design, user research, data, product, and marketing.

About us

We’re a nimble team of designers, marketers, developers, and business consultants. We’ve worked at, with, and founded startups ourselves, so trust us when we say we get it.

Our ingredients for success? We value collaboration, entrepreneurship, and being numbers-driven.

Our capabilities

Strategy

  • Brand Positioning
  • Markting/Growth
  • Content Strategy
  • SEO & SEM

Design

  • Logo & Identity
  • User Experience Research
  • Product Design
  • Website Design

Development

  • No-code development
  • Frontend + Backend
  • Machine Learning
  • Software Development

Communications

  • Pitch Decks
  • Presentation
  • Marketing Material
  • Sales Collateral
Frequently Asked Questions

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What makes TomYum different?

As people who have worked at, with and founded startups, we really understand the tech landscape. We also focus on staying small, so we’re perfectly sized for dynamic work. We’ve replaced a team of six (at a cost of $300k from a traditional agency) with as little as teams of one or two.

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How do you work?

How we work drives excellence in what we make, so it’s important that each project has defined process from beginning to end. Steps vary by project, but generally we have nine:

1. Start with strategy and data
2. Create a smart scope
3. Form a core team
4. Research
5. Brand direction
6. Design
7. Develop and design support
8. Handoff
9. Launch, learn and repeat

We can also embed a high performance, vetted designer directly within your venture or team. Meaning we’re able to find designers, drop them into your company and integrate them faster than it would take to hire someone full time.

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What's your typical project size?

All our projects are unique in size, but we’re especially proud of the long-term partnerships we’ve built working on large-scale, strategic projects. Our average project size is $30k USD.

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What types of clients do you take on?

We’re proud to work with partners of all scale, from fast-growing startups to Fortune 500 companies.

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What are your services?

We focus on four core services: strategy, design, development and communication.

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How fast can you deliver?

We’d never sacrifice speed for quality, but the real question is: how fast do you want it delivered?

We’ve created entire brand executions over a weekend sprint and designed and developed entire MVPs in three months.

If time is a constraint, we’ll work closely with you to set expectations without sacrificing quality of work.

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Can I scale a team up or down?

Definitely. Although one of our core values is staying lean, that doesn't always apply when your business is in a position to scale. We're happy to adjust the team as big or small as you want—whether that’s 10+ people or just one person.

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What happens post product launch?

Launch, learn and repeat—that’s the motto. Once your product is launched, we'll pay close attention to how customers are behaving and reacting. We'll look at metrics, speak to users, and iterate on what we've built together to optimize experience and conversion.

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I have an in-house design or development team. How will TomYum work with them?

During our design phase, we'll make sure to create a system that is scalable to the growth of your business. Plus, we’re available to your design or development team as they implement our ideas. We’ll spec out all the interactions and individual components and provide ongoing support to ensure that our designs are correctly executed.

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Why should I outsource design?

Just like you wouldn’t hire an in-house lawyer or accountant, it’s better for companies—especially early stage companies—to stay true to their core focus. That’s why we’re here. Our focus is to help you forge deeper connections with your customers through design.

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Do I have to know exactly what I’m looking for?

It may help, but it isn’t necessary. Whether you have an exact idea or a general interest in creating something, our team can step in to help ideate, test, design, flow, build and launch. We've been through the journey ourselves so we know a thing or two.

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What if I want more than just a single project done?

We’re more than happy to work with our partners on an ongoing basis. We can also work with you to embed one of our designers directly into your team.